Tag: new

One of the banes of running a popular site are the ever-arriving “something’s not working” or “where’s the thing where I do that” emails.

Don’t get me wrong, if there’s a real problem with the site or a customer’s order, I want to know about it so I can fix it ASAP. But often times, it’s a really simple misunderstanding or question that can be answered by an FAQ/Help page.

The old Andertoons had a FAQ page, but it had become bloated and there was a lot of info I thought people wanted, that they never really did.

So, I pared it down to the questions I get most often, and reorganized it into a number of different pages to make things clearer.

The default page is “FAQ/HELP – Purchasing Cartoons“:

But there are a number of other pages as well that you can navigate to via the left menu bar:

Also, the FAQ/Help link has moved from a main menu placement, to more of an account-centered location in the upper right of each page:

It’s fairly common among sites, and saves more space in the new layout.

Anyway, hope it helps…

Technorati Tags: andertoons, cartooning, cartoonists, cartoons, websites

This is a feature that I actually had running for a bit on the older Andertoons, but had to lose it due to space restraints.

With the new design and layouts, however, the “cartoons like this” feature is back baby!

It’s underneath the cartoon info (caption, tags, etc…):

It also improves upon the previous design by showing toons guaged to be popular by the site’s ratings system.

Here’s a closer look:

Nice huh? Don’t say I never gave you anything…

Technorati Tags: andertoons, cartooning, cartoonists, cartoons, websites