One of those where you hit yourself in the forehead with the heel of your hand and go “damn!”
An incredibly in-depth look at newspapers, blogs, and the internet, this is (God help me I’m going to say it) must see TV (whew!) for cartoonists.
Somedays I regret saying to Mike Lynch “why aren’t you blogging?!”
Now I have to contend with great stuff like this:
Aria Giovanni meets Bill Ward (see pic)
Murray the Bird (look for all six weeks at the bottom of the post)
I say this a la Star Trek II… LYYYYNNNNCCCCCHHHHH!!!!
One of the banes of running a popular site are the ever-arriving “something’s not working” or “where’s the thing where I do that” emails.
Don’t get me wrong, if there’s a real problem with the site or a customer’s order, I want to know about it so I can fix it ASAP. But often times, it’s a really simple misunderstanding or question that can be answered by an FAQ/Help page.
The old Andertoons had a FAQ page, but it had become bloated and there was a lot of info I thought people wanted, that they never really did.
So, I pared it down to the questions I get most often, and reorganized it into a number of different pages to make things clearer.
The default page is “FAQ/HELP – Purchasing Cartoons“:
But there are a number of other pages as well that you can navigate to via the left menu bar:
Also, the FAQ/Help link has moved from a main menu placement, to more of an account-centered location in the upper right of each page:
It’s fairly common among sites, and saves more space in the new layout.
Anyway, hope it helps…